Privacy Policy
Last Updated 23 June 2022
Thank you for your attention to Foshan Biowin Robotics and Automation Co., Ltd. ("Foshan Biowin Robotics and Automation Co., Ltd.","We" or“Our company”) and the various hardware, firmware, software, websites, applications, and services we provide that show links to this Privacy Policy ("This Policy") (individually called"Products"or"Services", collectively called"Products","Services","Products and Services", or"Foshan Biowin Robotics and Automation Co., Ltd. Products and Services"). Before using products and services from Foshan Biowin Robotics and Automation Co., Ltd., you may need to provide us with your personal information. By using the products and services of Foshan Biowin Robotics and Automation Co., Ltd., you agree with the privacy operations described in this policy. This Policy is incorporated and bound by our User Agreement.
In general, our online service is not intended for children. For example, an online request should be completed by the parent or legal guardian. If providing any child-friendly online products or services involving collection of personal information, we will obtain parental or legal guardian consent in accordance with applicable laws and regulations. We have attempted to describe our privacy practices in detail in this Policy.If you have any questions, please feel free to info@biowintec.com contact us.
This Policy describes:
What information we collect
How do we use information
When do we disclose information
Your Rights and Choice of Information
Third Party Services
How do we handle children 's personal data
Data Security
Changes and Updates to this Policy
DISCLAIMER
Contact information
Ⅰ.What information we collect
ⅰ.Information provided by the user
When using the products and services of Foshan Biowin Robotics and Automation Co., Ltd., you may provide us with information related to you, including your name, birthday, address, email address, mailing address and payment information (if you have purchased behaviors during the use of the products and services of Foshan Biowin Robotics and Automation Co., Ltd.). When using products and services from Foshan Biowin Robotics and Automation Co., Ltd., you may provide us with information in various ways. For example, you may provide information to us when registering your account with Foshan Biowin Robotics and Automation Co., Ltd., when submitting certification information or other information for account verification, uploading and sharing photos or videos or customizing robot configuration and related procedures on products and services of Foshan Biowin Robotics and Automation Co., Ltd., or sending us requests for customer service using products and services of Foshan Biowin Robotics and Automation Co., Ltd., or other means of communication.
ⅱ.Information provided by the user in relation to others
We may also collect and store information about others that is provided by you or other users. If you download information (such as videos, photos or custom robot configuration and related programs) or send messages (such as inviting comments or activities on videos, photos, or custom robot configuration and related programs) through the products and services of Foshan Biowin Robotics Automation Co., Ltd., we may store information related to you or each recipient. Similarly, if you use the products and services of Foshan Biowin Robotics Automation Co., Ltd. to upload, share and/or distribute content, photos, videos, customized robot configuration and related procedures or other submission content, and such content contains information related to others, our company may store, process and disclose this information in accordance with the provisions of this Policy. Please note that in such cases, you should seek the appropriate consent of others and inform them of this Policy.
ⅲ.Equipment related information
When using the products and services of Foshan Biowin Robotics and Automation Co., Ltd., you may provide us with information related to: (i) using the information to be provided by the products or services of Foshan Biowin Robotics and Automation Co., Ltd., using the relevant information of the equipment of non-Foshan Biowin Robotics and Automation Co., Ltd. (including computers, mobile phones or other equipment you install or visit the products and services of Foshan Biowin Robotics and Automation Co., Ltd.) uploaded by Foshan Biowin Robotics and Automation Co., Ltd., and using the photos, videos or customized robots configuration and related procedures uploaded by the products and services of Foshan Biowin Robotics and Automation Co., Ltd. This information may include: (i) information related to devices other than Foshan Biowin Robotics and Automation Co., Ltd. (including your device ID, hardware version and operating system); (ii) information related to your devices of Foshan Biowin Robotics and Automation Co., Ltd. (including device model and serial number); (iii) geographical location data information not due to the use of Foshan Biowin Robotics and Automation Co., Ltd. 's devices, as well as any photos, videos, custom robot configurations and related program information submitted during the use of products and services of Foshan Biowin Robotics and Automation Co., Ltd.; (iv) information on any photos, videos or custom robot configurations and related programs recorded during the use of products and services, including the name of video duration, EXIF (exchangeable image files) data related to photos, videos or custom robot configurations and related programs; (v) other technical information, including IP addresses not due to the use of Foshan Biowin Robotics and Automation Co., Ltd.' s devices; And (vi) data related to your account of Foshan Biowin Robotics and Automation Co., Ltd.
ⅳ.Third-party network beacons and third-party buttons
In some cases, we allow you to connect your Foshan Biowin Robotics Automation Co., Ltd. account to or otherwise interact with third-party services, including third-party social networking and communication services. In addition, we may place third-party buttons (such as Facebook 's"praise"or"share"buttons) that can be used as network beacons even if you do not use them for interaction. Information collected via third-party web beacons and buttons will be collected directly by such third-party rather than Foshan Biowin Robotics and Automation Co., Ltd. Information collected by third parties in this manner is governed by their data collection, use and disclosure policies. For more information, check our Cookie Policy.
ⅴ.Information from other sources. We may obtain information from third parties, such as our business partners, contractors, advertisers, and other third parties, in addition to products and services from Foshan Biowin Robotics and Automation Co., Ltd.
Ⅱ.How we use information
The information collected will be used in a number of ways in the provision of products and services and in the conduct of our business. We will ensure that the use of the Information complies with the requirements of the User Agreement or with our legitimate interests or with your prior consent. Our use of the information collected includes:
Validate and manage the user account of Foshan Biowin Robotics and Automation Co., Ltd. by collecting information to operate, maintain, enhance and provide the functions of products and services of Foshan Biowin Robotics and Automation Co., Ltd., provide the services and information you request, respond to comments and problems and provide support for users in other ways, and handle the login and rewards related to the promotion provided by Foshan Biowin Robotics and Automation Co., Ltd. from time to time.
Through the information collected to understand and analyze user use trends and preferences, improve Foshan Biowin Robotics and Automation Co., Ltd. Products and services, and develop new products, services, functions and characteristics. We will process your personal data according to your preferences expressed through the products and services of Foshan Biowin Robotics and Automation Co., Ltd.
Use your information and reach out to you for administrative and notification purposes, including customer service. We may send you direct marketing information, including promotions and activity updates, related to the products and services provided by us and collaborating third parties. If you are an individual or consumer, we will send you direct marketing information only with your prior consent or as permitted by applicable laws and regulations. You can send out a request or withdraw consent at any time.
In addition, we may use the collected information to: (i) personalize the products and services of Foshan Biowin Robotics and Automation Co., Ltd.; (ii) provide customized advertisements, contents and information; (iii) monitor and analyze the effectiveness of the products and services of Foshan Biowin Robotics and Automation Co., Ltd. and third-party marketing activities; (iv) monitor the overall use of the website, such as the total number of visitors and browsing pages; and (v) view your login, submission content and status in any promotion or other activity involving the products and services of Foshan Biowin Robotics and Automation Co., Ltd. If we use the information without making it anonymous or synthetic, we will process the data according to the terms of use, or in our lawful interest, or with your consent or without objection or withdrawal of consent.
Ⅲ.When We Disclose Information
Except as disclosed to you as described in this Policy or at the time of collection, we will not disclose to third parties information collected by us through the relevant products and services. However, we may disclose information to third parties if:
We may share your information with the parent company and affiliates and subsidiaries worldwide to provide you with products and services from Foshan Biowin Robotics and Automation Co., Ltd.
You voluntarily choose to use any information (including information shared on the Online Community ("Community") of Foshan Biowin Robotics and Automation Co., Ltd. 's products and services uploaded to publicly accessible sites or venues by Foshan Biowin Robotics and Automation Co., Ltd., or any information you choose to disclose that will be open to anyone who has access to the content, including other users.
We will work with third party service providers to provide payment facilities, parcel shipments, application development, hosting, maintenance, account verification, and other services. We require such service providers to use or disclose information on our behalf only as necessary to provide the Services on our behalf or to comply with legal requirements.
If so required by law, or if in our good faith it is necessary to comply with applicable laws and regulations, respond to court orders, judicial or other governmental summons, writ or request or cooperate with law enforcement or other governmental agencies, we may retain and disclose your information.
We also reserve the right to retain and disclose your information as may be appropriate or necessary in good faith to (i) avoid liability, (ii) protect ourselves or others from fraud, abuse or unlawful use or activity, (iii) investigate and protect us from claims or charges of any third party, (iv) protect the safety or integrity of products and services of Foshan Biowin Robotics and Automation Co., Ltd. and any facilities or equipment serving our products and services, or (v) protect our property or other lawful rights (including, without limitation, enforcing our agreement) or the rights, property or safety of others.
As part of any merger, acquisition, debt financing, asset sale or similar transaction, we may disclose to the acquirer, successor or assignee information about you and other users collected through the products and services of Foshan Biowin Robotics and Automation Co., Ltd., and, as part of our business assets, we may transfer your information to one or more third parties in the event that we are unable to pay, become bankrupt or be taken over.
We may provide third parties with certain aggregate, desensitized, or unidentified information about users of products and services of Foshan Biowin Robotics and Automation Co., Ltd. for a variety of purposes, including (i) complying with reporting obligations; (ii) commercial or marketing purposes; (iii) product safety analysis; or (iv) assisting such third parties in understanding our users' interest, habits, and patterns of use in certain procedures, contents, services, advertisements, promotions, and/or functions of products and services of Foshan Biowin Robotics and Automation Co., Ltd.
Ⅳ.Your rights and choice to information
You can access and update your information on the account page of Foshan Biowin Robotics and Automation Co., Ltd. In accordance with applicable laws and regulations, you have the right to request access to other information, including the right to request access and receive information about you maintained by us, update or correct information about you maintained by us, and block, delete, or remove, as appropriate, information about you. You also have the right to object to the processing of your information or withdraw your consent to our processing of information about you, including the transfer of information to other countries or regions.
However, please note that if you exercise your right to object or block, delete or "be forgotten", or refuse to share certain information with us, or withdraw our consent to our processing of information about you, we may not be able to provide you with some or any features and functions of the products and services of Foshan Biowin Robotics and Automation Co., Ltd.
You can access your account preferences page to update, correct, or delete certain Foshan Biowin Robotics and Automation Co., Ltd. account information and preferences through certain Foshan Biowin Robotics and Automation Co., Ltd products and services, including www.biowinedu.com and our mobile applications. If you wish to access or modify any other information or exercise any other rights granted under applicable data protection laws, please reach out to us at info@biowintec.com.
Similarly, if you cancel your account for Foshan Biowin Robotics and Automation Co., Ltd., you will not be able to log in to Foshan Biowin Robotics and Automation Co., Ltd. 's products or services or access any of your information. However, you can open a new account at any time. Please note that any changes you make will be reflected in the Active User Database for a reasonable period of time, and we may retain all information submitted by you for backup, archiving, fraud prevention and misuse, analysis, performance of legal obligations, or any other purpose reasonably justified by us, as authorized under applicable laws and regulations. In addition, if certain information has been provided to a third party as set forth in this Privacy Policy, retention of such information will be governed by such Third Party Policy.
If you receive a business email or text message from us, you can unsubscribe at any time as directed by the email or text message. You may also refuse to receive business email or text messages from us by sending an email to info@biowintec.com.
Ⅴ.Third Party Services
Foshan Biowin Robotics and Automation Co., Ltd. 's products and services may include functions provided by third parties or links to websites and services. Even if accessed by Foshan Biowin Robotics and Automation Co., Ltd. 's products and services, any information you provide on third-party websites or services should be provided directly to third-party operators and subject to their policies. We do not assume responsibility for the content or privacy and security practices and policies of such third-party websites or services and recommend that you read and refer to the third-party privacy policies.
Ⅵ.How we handle children 's personal data
We are committed to protecting the safety and well-being of our children and will continue to work to ensure that our data collection practices comply with all applicable laws and regulations, including the Children 's Online Privacy Protection Act (COPPA).
Children must create an account of Foshan Biowin Robotics and Automation Co., Ltd. with the consent of their parents or legal guardians. We will collect, use or disclose personal information of children not of the applicable age in their country with the consent of their parents or legal guardians. Where personal data of a child are collected with prior parental consent, we will use or disclose the data only to the extent permitted by law, explicitly agreed by the parent or guardian of the child, or necessary for the protection of the child. If we accidentally collect personal data on a child without verifying whether the parent or guardian gave prior consent, we will try to delete it as soon as possible.
Parents or legal guardians have the right to log into the child 's account or contact us directly to view the child' s personal information. In addition, parents or legal guardians may request us to remove personal data (including any voice and audio data) from their guardians and close accounts, further prohibiting us from collecting or using personal information about children in the future. In accordance with such requirements, we will remove as far as possible the accounts of children and all information and data stored for them. We will rely on such instructions as we reasonably believe to have been given by the parent or legal guardian of the child concerned, including those given by any parent or legal guardian authorizing us to do so. For example, if any person contacts our Technical Support and provides necessary account information, we may assume that he/she is the parent or legal guardian of the child.
Ⅶ.Data Security
We will use certain physical, organizational and technical safeguards to improve the integrity and security of the information we collect and maintain. Please note that any security measures are not perfect and, therefore, we cannot guarantee or guarantee that others will not access, view, disclose, tamper with or destroy your information through any physical, technical or organizational safeguards which penetrate us.
ⅰ.International transfer of personal data Foshan Biowin Robotics and Automation Co., Ltd. products and services are connected to servers located in Hong Kong. Please note that if you choose to use the products and services of Foshan Biowin Robotics and Automation Co., Ltd. in other parts of the world, you may transfer the information to other areas for storage and processing. In addition, we may transfer your data from Hong Kong to other countries or regions for storage and processing, to meet your requirements, and to provide services related to the products and services of Foshan Biowin Robotics and Automation Co., Ltd. Be aware that laws may differ in these countries. International data transfer is an essential part of providing products and services for Foshan Biowin Robotics and Automation Co., Ltd.
ⅱ.Retention of User Information We will retain your information in order to serve you or meet the requirements of relevant laws and regulations. Except as otherwise required or permitted by law, we intend to retain your information only for the period necessary to fulfill our obligations under this Policy.
Ⅷ.Changes and updates to this policy
We may update this Policy from time to time. If this Policy is amended, we will provide an updated Policy on or through our products or services and identify the date of the most recent amendment. Every effort will be made to inform you about the changes. Subject to relevant laws and regulations, if you continue to use the products and services of Foshan Biowin Robotics and Automation Co., Ltd. after this Policy is effectively modified, it means that you have read, understood and agree with the current version of this Policy.
Ⅸ.Disclaimer
All information contained in products and services of Foshan Biowin Robotics and Automation Co., Ltd. is released in good faith for reference only. We make no warranty as to the completeness, reliability and accuracy of such information.
The information found and any actions taken in connection with the products and services of Foshan Biowin Robotics and Automation Co., Ltd. are entirely at your own risk. We shall not be liable for any loss and/or damage resulting from such acts.
You can access the external site via a link on our website. Despite our efforts to provide only high-quality links to beneficial and ethical websites, we cannot control the content and nature of such websites.
Providing links to such other websites does not imply recommending anything on such websites. Site owners and content may change without notice and may occur before we remove links that may have changed.
Also note that other websites may have different terms of use and privacy policies, which Foshan Biowin Robotics and Automation Co., Ltd. cannot control. Be sure to review the applicable Terms of Use and Privacy Policy before performing any action or uploading any information.
Ⅹ.Contacts
If you have any questions or comments regarding this policy or our data operations, please reach us at info@biowintec.com. Contact address: Room A414, Scientific Research Building, Building A, Industrial think tank City, South China Sea Software Technology Park, Shishan Town, Nanhai District, Foshan.
You can reach us to block, delete, or clear your information, or exit Foshan Biowin Robotics and Automation Co., Ltd. 's product and service usage analysis for customized or personalized products, services, or advertisements to provide you, or obtain copies of some of your information in a portable format.